Refund policy

LOVODA strives towards providing excellent customer service with guaranteed satisfaction on all of our merchandise.  If you are unsatisfied with your order, you may return it for an exchange or full refund within 30 days of the shipment date. LOVODA will happily accept any products with the original packaging and tags for a full refund or credit for all qualifying orders in the United States.

 

Returns/ exchanges take approximately 7 business days or less to be processed once we receive the returned/ exchanged item(s). The refunded amount will take 5-7 business days to be processed back to your credit card. Shipping & handling charges are non-refundable.

Products listed for final sale are not eligible for return or exchanges.

LOVODA carefully inspects every item shipped out to our customers to ensure the best quality possible. If you receive your product and find it to be damaged or defective, please contact us before you return your item so that we may further assist you: customerservice@lovoda.com / (443)-500-1200.

 

FOR WHOLESALE POLICIES PLEASE REFER TO: WHOLESALE